Managed IT for Vancouver small and mid-sized businesses

IT that just works, so your team can focus on the business.

Microsoft 365, device management, network security and backup for businesses with 5 to 150 staff. On-site and remote support across Greater Vancouver, on one clear monthly plan.

Platforms we work with

  • Microsoft 365
  • Microsoft 365 Copilot
  • Entra ID
  • Intune
  • SharePoint
  • Azure
  • AWS
  • Google Workspace
  • Cloudflare
  • Palo Alto Networks
  • Fortinet FortiGate
  • Cisco
  • MikroTik
  • Kaseya

Services

Everything your office IT needs, from one local team

Services that work together, so nothing falls between vendors.

  • Managed IT & helpdesk

    Day-to-day support, monitoring, patching and a predictable monthly plan.

  • Microsoft 365 & SharePoint

    Email, Teams, file sharing, migrations, security defaults and clean permissions.

  • Identity & device management

    Entra ID, MFA, Intune and zero-touch Windows deployment with Autopilot.

  • Network, firewall & VPN

    Firewalls and networking from Palo Alto, FortiGate, Cisco and MikroTik, plus secure remote access and certificates.

  • Backup & recovery

    Microsoft 365, server and device backup with tested restores.

  • Microsoft licensing (CSP)

    The right plan for each person, billed monthly and reviewed to avoid unused seats.

Industries

Built around the way your industry works

Most of our clients work in these three industries, so we understand the tools and day-to-day pressures that come with them.

  • Engineering & consulting

    Large drawings and project files shared safely with clients and partners, secure remote access for staff in the field, and Microsoft 365 organized around how project teams work.

    IT for engineering & consulting
  • Construction

    Laptops, tablets and phones that arrive ready to use, quick support for crews moving between the office and job sites, and accounts added or removed cleanly as crews change.

    IT for construction
  • Manufacturing, packaging & print

    Reliable office and shop-floor networks, firewalls that protect production systems, and tested backups, so one failure doesn't stop the line.

    IT for manufacturing, packaging & print

How we work

Three steps to IT you don't have to think about

  1. Step 1: Assess

    We review your Microsoft 365, devices, backup and network, then give you a plain-English report with clear priorities.

  2. Step 2: Stabilize

    We fix the urgent risks first, such as sign-in security, patching, backup and firewall, and document what you have.

  3. Step 3: Manage

    Ongoing monitoring, support and regular reviews on one predictable monthly plan, so small problems are caught early.

Why NEM

Founded by two IT professionals with 20+ years of experience each

NEM Solutions was started by two IT professionals with more than 20 years of experience each. The name NEM combines both founders' names.

We built NEM for small and mid-sized businesses that deserve the same quality of IT as large companies, delivered by people who pick up the phone and know your office.

  • On-site across Greater Vancouver

    Remote support for quick fixes, and we come to your office in Vancouver, Burnaby, Richmond, Surrey and the North Shore when it matters.

  • Senior engineers, direct

    You deal with experienced engineers who know your setup, not a call centre or a ticket queue of strangers.

  • Microsoft-first

    Microsoft AI Cloud Partner Program member. Microsoft 365 licensing through Microsoft's CSP program, managed alongside your support.

Find out where your IT stands

A free IT assessment shows you what's working, what's at risk and what to fix first, explained in plain English.